Shipping And Handling

Domestic (South Africa):

FREE delivery to anywhere in South Africa if your shopping basket is over R550 after deductions. If your shopping basket does not reach this value, your shipping cost will be calculated at checkout. 

Your item(s) will only be processed after your payment has reflected in our bank account. We ask that you please be patient as the transaction may take up to 3 days to be processed.

Your parcel will be sent to the person and address of your preference. Delivery takes up to 5 working days after your item(s) have been made and payment has been received ( in other words it does not include weekends nor South African public holidays). Should you need your item delivered to you as soon as possible, please send us an email at orders@strutcyan.com and let us know. An additional amount will be charged for urgent items. In order to guarantee delivery, please ensure that there is someone at the given address to receive the parcel between 09:00 - 17:00. You will receive a tracking number for your purchase to allow you to stay up-to-date with your item(s) 


International:

We offer the following flat Shipping Rate on orders over R550: 

Sub-Saharan Africa: US $20

Canada, Mexico: US $20

Middle East & Europe: US $20

Your parcel will only be processed after your payment has reflected in our bank account. We ask that you please be patient as the transaction may take up to 3 days to be processed. 


Don't be shy- holla at us and let us know which country you wish to ship from at info@strutcyan.com.Your parcel will be sent to the person and address of your preference. Delivery takes up to 15-20 working days after your item(s) have been made and payment has been received ( in other words it does not include weekends nor South African public holidays). You may calculate your shipping fees using the calculator provided on our website, before paying.

Delivery to the desired destination may take even longer due to customs and other  processes that need to take place. In order to guarantee delivery, please ensure that there is someone at the given address to receive the parcel between 09:00 - 17:00. You will receive a tracking number for your purchase to allow you to stay up-to-date with your items.  Please be aware that there may be some custom costs that you have to pay when the item is delivered to you. 


Should the unfortunate happen and you have received an incorrect delivery, let us know immediately by emailing us at returns@strutcyan.com and we will get your items to you as soon as possible.


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